Join the Team
Our HVAs are not employees of BloomBright LLC, but are independent contractors. We provide training on telephone etiquette, effective communication skills, medical terminology, foundations in primary care and other specialties, medical insurance, and clinical documentation. The full, intensive training is unpaid and currently free. HVAs will work from home, must meet internet and computer requirements, and must be able to work night shifts (Philippine time) as our clients are U.S. based. BloomBright will carefully select and sift through applications. Those who make it through the selection process and have valid clearance from the NBI (National Bureau of Investigation) may move forward to the 12 weeks of training, Monday through Friday.
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Job Description:
HVAs will answer patient calls, verify insurance, schedule appointments, process referrals/prior authorizations/refill requests, medically scribe and perform other administrative tasks. HVAs will treat every patient and every practice with utmost understanding and respect, at all times.
Qualifications:
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Graduates of Nursing, Dentistry, Veterinary Medicine, Pharmacy, Med Tech, Physical Therapy, Respiratory Therapy. Applicants with non-medical bachelor's degree should have at least 2 years of BPO experience.
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Experienced Healthcare Virtual Assistants (at least 1 year experience) are highly preferred.
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Fluent in the English language (both written and spoken).
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Submit NBI Clearance.
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Submit BIR Registration before training starts.
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Must be Filipino citizens AND residing in the Philippines. Must NOT be a dual citizen of another country.
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Able to work full-time, night shifts and availability on some weekends.
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Computer proficient.
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Minimum system requirements:
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Internet subscription of at least 50mbps in DSL or Fiber only.
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Operating System: Windows 10 Home or Pro at 64-bit (Genuine)
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CPU: Intel Core i5 (8th gen or above) or equivalent
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Memory: at least 6GB RAM
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Headset with mic and noise cancellation.
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2 monitors
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1080p webcam.
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Back up power supply for at least 8 hours.
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Back up internet connection for at least 8 hours.
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This is a work-from-home position. If you're ready to take on this exciting & rewarding role, and the challenges that come with it, we invite you to apply today! If you meet the above minimum requirements, please fill out our job application form below.