Most of our HVAs are
Cross-Trained
Virtual Scheduler
Streamline your practice with BloomBright's skilled Healthcare Virtual Schedulers. Experts in appointment coordination, calendar management, and patient follow-ups, they ensure seamless scheduling, reduce no-shows, and optimize workflow efficiency. Trained in HIPAA compliance and advanced EHR systems, they deliver professional, reliable, and patient-centered support.
Eligibility / Insurance Verification / Prior Authorization
Ensure accuracy and efficiency with BloomBright's Virtual Specialists in Eligibility, Insurance Verification, and Prior Authorization. They expertly confirm patient benefits, verify insurance details, and process prior authorizations swiftly, reducing delays and enhancing the patient experience. Skilled in navigating payer systems and maintaining HIPAA compliance, they streamline your revenue cycle and administrative tasks.
New Patient
Coordinator
Welcome and retain patients effortlessly with BloomBright's dedicated New Patient Coordinator. From scheduling initial appointments and collecting intake forms and medical records to verifying insurance and addressing patient inquiries, they ensure a seamless onboarding experience.
Virtual Chart
Preparer
​Prepare charts for future visits to ensure labs, imaging results, hospital records are scanned into the patient’s chart. This prevents any delays in the patient care and makes for a smooth patient visit.
Virtual Medical
Receptionists
BloomBright's Virtual Medical Receptionists are trained in the art of telephone etiquette, empathy, and effective communication. They can manage incoming & outbound calls, verify insurance eligibility, schedule appointments, and even process prescription refills and prior authorizations.
Virtual Scribe / Triage
Scribe in real-time documentation during patient visits, ensuring that every crucial detail is captured accurately and transcribed in the EMR.
Virtual Medical
Biller / Collector
Preparing and submitting claims to insurance companies and patients. Following up on unpaid claims, appealing denied claims, and managing collections. Handle claim denials, appeals and resubmissions.
Virtual Admin Assistant/
Patient Care Coordinator
Every BloomBright HVA is trained in foundations in primary care and other specialties and basic pharmacotherapy. They are also knowledgeable in the most common diagnoses, medications and diagnostic exams. They can coordinate care, process medical records requests, and perform other administrative tasks.