Most of our HVAs are
Cross Trained
Virtual Scheduler
Streamline your practice with BloomBright's skilled Healthcare Virtual Schedulers. Experts in appointment coordination, calendar management, and patient follow-ups, they ensure seamless scheduling, reduce no-shows, and optimize workflow efficiency. Trained in HIPAA compliance and advanced EHR systems, they deliver professional, reliable, and patient-centered support.
Eligibility / Insurance Verification / Prior Authorization
Ensure accuracy and efficiency with BloomBright's Virtual Specialists in Eligibility, Insurance Verification, and Prior Authorization. They expertly confirm patient benefits, verify insurance details, and process prior authorizations swiftly, reducing delays and enhancing the patient experience. Skilled in navigating payer systems and maintaining HIPAA compliance, they streamline your revenue cycle and administrative tasks.
New Patient
Coordinator
Welcome and retain patients effortlessly with BloomBright's dedicated New Patient Coordinator. From scheduling initial appointments and collecting intake forms to verifying insurance and addressing patient inquiries, they ensure a seamless onboarding experience. Trained in empathy, communication, and HIPAA compliance, they create a positive first impression and set the foundation for lasting patient relationships.
Virtual Chart
Preparer
​Prepare charts for future visits, ensuring labs, imaging, other tests, and hospital records are scanned into the patient’s chart.
Collaborate with other medical offices or hospitals to obtain missing information or medical records.
Call patients before their appointments to complete medical, surgical, social, and past medical histories, as well as the ROS for a smooth and efficient visit.
Communicate with healthcare providers and administrative staff regarding chart-related matters.
Virtual Medical
Receptionists
BloomBright's Virtual Medical Receptionists are trained in the art of telephone etiquette, empathy, and effective communication. They can manage incoming & outbound calls, verify insurance eligibility, schedule appointments, and even process prescription refills and prior authorizations.
Virtual Scribe / Triage
BloomBright's diverse team of Filipino and Filipina healthcare virtual assistants working as virtual scribes and triage specialists. They are seated at a modern workspace, some wearing yellow scrubs with headphones and microphones, others in professional attire. Laptops and monitors display medical notes and patient information. The team is smiling and looking at the camera, conveying warmth and professionalism. The environment is bright, collaborative, and equipped with healthcare-related details, like charts and digital tools.
Virtual Medical
Biller / Collector
Handle billing tasks remotely. Responsibilities include processing medical claims, verifying insurance information, and resolving billing discrepancies. Our virtual billers are proficient in medical coding and billing software.
Virtual Admin Assistant/
Patient Care Coordinator
Every BloomBright HVA is trained in foundations in primary care and other specialties and basic pharmacotherapy. They are also knowledgeable in the most common diagnoses, medications and diagnostic exams. They can coordinate care, process medical records requests, and perform other administrative tasks.
Virtual Medical Receptionist
BloomBright's Virtual Medical Receptionists are trained in the art of telephone etiquette, empathy, and effective communication. They can manage incoming & outbound calls, verify insurance eligibility, schedule appointments, and even process prescription refills and prior authorizations.
Virtual Admin Assistant/Patient Care Coordinator
Every BloomBright HVA is trained in foundations in primary care and other specialties and basic pharmacotherapy. They are also knowledgeable in the most common diagnoses, medications and diagnostic exams. They can coordinate care, process medical records requests, and perform other administrative tasks.
Medical Collections
Will ensure prompt and accurate collection of medical debts. Responsibilities include contacting patients and insurers, resolving billing issues, and negotiating payment arrangements. Our experienced medical billers have strong communication and problem-solving skills.
Virtual Chart Preparer
​Prepare charts for future visits, ensuring labs, imaging, other tests, and hospital records are scanned into the patient’s chart.
Collaborate with other medical offices or hospitals to obtain missing information or medical records.
Call patients before their appointments to complete medical, surgical, social, and past medical histories, as well as the ROS for a smooth and efficient visit.
Communicate with healthcare providers and administrative staff regarding chart-related matters.
Medical Biller
​Handle billing tasks remotely. Responsibilities include processing medical claims, verifying insurance information, and resolving billing discrepancies. Our virtual billers are proficient in medical coding and billing software.